Privacy & Security

Privacy Policy
We take seriously the issue of safeguarding the privacy of information of all our visitors. We have created this Privacy Policy in order to familiarize you with the information we obtain and the way in which this information is used to better operate our business and serve the needs of our guests. This Privacy Policy was created in accordance with the Federal Trade Commission's Fair Information Practice Principles (FIPs), a guideline that represents widely-accepted concepts concerning fair information practice in an electronic marketplace.
Your use of our website shall constitute your acknowledgment to the terms and conditions of this Privacy Policy and your transmittal of Personal Information shall constitute your acknowledgment of and agreement to the terms and conditions contained in this Privacy Policy. If you are uncomfortable providing this information over the Internet or have any questions regarding this policy, please feel free to contact us at 513.272.0800 or email us at support.asktheexterminator.com .
What is personal information?
The term “Personal Information” refers to any information that can be used to identify you as an individual or is about you as an individual. It can include, among other things, your name, email address, mailing address, age, gender, personal financial history, correspondance and purchase history.
How is personal information collected?
While browsing our website, we utilize tracking scripts that provide us with information that does not reveal your personal identity such as ip address, region, pages visited, browser. monitor type, etc. We use this anonymous data for website improvements and do not connect it to any personal information.
You may request additional information from us, participate in a survey, or want to purchase a product or service from us. In doing so, we will request Personal Information needed to fulfill your request. In the event you choose to provide us with this information, we will use it for the purpose solicited and to enhance our ability to provide services to you. All Personal Information of this nature is maintained by us in a secure database and transmitted across the Internet from you to us using secured transmission encryption. We may need to provide your contact informatino to a buisness in order to fulfill your request. Business partners are bound to the same Privacy Policy stated here. We will never or have the ability to share credit card information with others.
How is personal information used?
We may use your personal information in the following ways:
  • To fulfill your order including sending you emails to confirm your order status and shipment
  • To keep you informed about products, services, contests, and promotions, unless you have directed us not to contact you.
  • To help us learn more about your shopping preferences.
  • To help us improve our site design, products and services.
  • For marketing purposes to enhance your shopping experience.
  • To analyze trends and statistics such as products purchased and average order value.
How secure is my information?
The security of the Personal Information that you provide is very important to us. All Personal Information is maintained by us in a secure database and transmitted across the Internet from you to us using secured transmission encryption.   All transactions are completed using a 128-bit secure socket layer (SSL) protocol which encrypts any transaction data so that it cannot be decoded by third parties.  In addition to SSL, our site is compliant with PCI Data Security Standards (PCI DSS).  PCI DSS is a set of comprehensive requirements for enhancing payment account data security.   PCI DSS was developed by the PCI Security Standards Council which includes the major credit card processors including American Express, Discover Financial Services, MasterCard Worldwide and Visa to help facilitate the broad adoption of consistent data security measures on a global basis.